The tips we offer are in a form of questions and answers. Pick the question which concerns you and read the answer.
KNOW WHO YOU ARE:
- What are your physical and medical liabilities?
- What is your preference of position?
- Do you have a partner?
- Pay attention to three of the mattress’s most important features: comfort, support and space.
- This self-interview process is the first step. This in-depth self-analysis is a prerequisite to begin your journey to the best night’s sleep every night.
On average, a mattress generally should be replaced every 8-to-10 years. Of course, there are variables, such as the quality of the mattress (initial investment), the pressure put on it over the years and how often the mattress is used. A guest room or vacation home mattress may last longer because it is not used every night. However, bacteria and dust mites accumulate in your mattress, and should be replaced after 10 years. To prolong mattress life, spin it every 6-to-12 months to prevent body impressions, especially when partners are of different weights and types.
You should give yourself at least 30 days to adjust to a new mattress. You may be lucky and know sooner. Any longer is unnecessary, as your body will not tolerate an unfit mattress after that time period. Manufacturers and retailers that allow 100 days or more are hoping that you adapt and become accustomed to your mattress and will not bother to exchange it.
Your mattress is your most important investment. It is an investment in YOU, in your body, for your well-being. You are only as good as the previous night’s sleep. You literally spend 1/3 of your life in bed, 1/3 of every 24 hours, of every day of every week throughout every year. Without the rejuvenating requirements of a good night’s sleep, you are not living to 100% of your potential — socially, professionally, intimately and philosophically. It is worth the investment. The delight in getting a supposedly good deal is quickly lost with the realization of a poor investment. But the best choice for you does not have to be the most expensive. Just like a good pair of supportive shoes, one may get by on a simple pair of loafers, while another may require orthopedic shoes. Consider this: You may spend thousands of dollars on the perfect dining room set that you use 20 times in a 10-year period. You may spend hundreds of dollars on an outfit for a special occasion that you wear once or twice and then remains in the back of your closet. And how much do you spend on coffee each year? These are not cost-effective. But we all have done it. Is our health and overall well-being not worth the investment?
Will I get a better price if I open an account with the retailer? Can I finance my purchase, and if so, what is the interest rate? Many retailers offer an additional discount if you open an account or elect to open a short-term line-of-credit with their company or affiliated bank. Make sure to find out what the terms are, what (if any) the finance charges are, if there is an interest rate, how long the term is, and if it is based on price.
This question you want to ask a salesperson first and then get more information about delivery:
- If there is a charge or no fee, what does it include?
- Do they set up your new mattress in your home or just drop ship to your door?
- Do they charge more for carry-ups?
- Do they remove an old mattress?
Is there a protection plan offered? Is this through the retailer or manufacturer? Whom will I have to deal with? What does it cover? What is the length of time?
Is there a time period for “testing” a mattress? If so, find out what it is. Determining a mattress’s benefit should never take more than 30 days. Companies that offer you an extended period of time may be hoping that you have gotten used to your new mattress and that you will not bother to exchange after this time period. If you deem that your mattress selection was not right, how long do you have to report it and how long do you have to choose another. Is there a charge to return or exchange a mattress?
Is it next day, next week, or longer?
Some companies may remove your old mattress set free-of-charge; however, there may be some stipulations, such as a soiled, torn or infected mattress. Health regulations may prohibit mattresses being removed if there is a presence of bedbugs.
How many years is the mattress “guaranteed” for? Is it a full warranty or pro-rated? Is my purchase refundable or is it for a replacement only?
What is the original manufacturer’s suggested retail price? Is this in concert with other retailers? Is this a real “discount” or is it an artificially inflated price advertising a huge percentage discount? (For example, a retailer claims that a $1000 mattress is on sale for 50% off at $500 dollars. But the reality is that the mattress originally may have a price tag of $400 or $500 or $600 dollars. You may actually be paying more, paying the full retail price, or only getting a 10% discount). What is the actually bottom-line price?
Retailers may have “exclusives” which simply means that they sell the same exact item under a different name exclusive for their establishment. It is the same concept as the pharmaceutical industry. There is the brand name with the high price tag, or the generic composition, which is a fraction of the cost. Can “exclusives” be the same mattress by a different name?
Apples-to-apples, a retailer may offer the lowest price off the Manufacturer’s Retail Price. If they do, you may ask the following: How long is this valid? Is it a limited time frame for the sale? Is it retro-active?
Some manufacturers or retailers may offer gifts, such as a free bed frame, free pillows, free sheets, a free Fitbit or free TV.
Many establishments offer an additional discount. Don’t be shy about asking. Even if they don’t officially offer this, your sales associate may opt to give you an extra discount.
Is it a brick-and-mortar match or an on-line match as well? Some retailers will only honor a physical store and not an on-line only company. The reason for this may be that an on-line operation may be providing older and not current models. It may be a floor sample or “slightly used” mattress. It may be another model.
There is a “breaking in” period for a mattress. It will be slightly firmer than the floor model, at first. So, the relevant question becomes: How long has this mattress been on the sales floor?
You want a mattress made in the USA with safe and compliant regulations, so you can be confident that there is no off-gassing or fillers. The US has the most stringent health laws.
Is it possible that I may receive a used or returned mattress? Does a returned mattress get re-sold? You want to make sure that you are getting a new mattress. This is the most intimate item that you will own and want to be confident that there is no contamination in any way with dust mites, lice, or bed bugs.
You should have the right to refuse it, provided that it is delivered and not shipped. What hassles will I have if I have to return a shipped to my door mattress? How quickly will I get a replacement?
Is there a customer service hotline? Whom do I deal with in the event of a mattress failure, accident, etc.? This should be provided at the time of purchase.
The mattress industry, in certain states, can sell a used mattress as “slightly used” or “almost new” by obtaining a license to do so. Your mattress is your most intimate possession. You do not know the history of a used mattress — where it has been or who or what has had contact with it.
What you need is the BEST mattress that supports and satisfies YOUR needs. It doesn’t have to be the thickest or the most expensive. It doesn’t have to have the latest technological gadgets. It does have to induce sleep with the comfort factor and provide prolonged sleep (7-to-9 hours) with the support factor, so that your sleep is restorative.
We need to take a common sense approach. Are some of these features worth the additional cost? Consider this analogy: An extravagant foreign sports car that has the highest horsepower of any vehicle on the planet would have us believe that this is the best that money can buy. Perhaps it is, but is it necessary? Where, when and how often is that speed actually required? Where is it legal? Who would be driving?
You spend one third of your life in your mattress. This is where you rejuvenate, regenerate, and process everything from your day. Not having the right mattress can be the difference between success and survival. There are two types of people — those who go with and those who go without. The person who goes without burns out much more quickly and is unhealthy, while the person who paces him/herself and enjoys life lives longer and has much more enjoyment. A good mattress is just as important as diet and exercise. It completes the physical and mental health requirement. This is a 7-to-10-year investment that will be used daily — it is worth as much as you are.
Confidence or confusion, respectively. If you’ve tackled the points of this website, and are lucky enough to get a knowledgeable sales associate, you will make the commitment. It does not matter what type of mattress or what brand name you chose. Even so, you still want to be confident that you are getting the best price out there. The consumer is manipulated by the industry, i.e. the “low price guarantee”. This website will arm you with the facts of quality, and real cost comparisons.